Thomas James & Bechtold Jewelry

 
 
 
 
  EXCELLENT  
  
 Based on 85 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Colten Parker 
 
March 29, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Thomas and his team are absolutely wonderful!  They helped me design a family crest and turn it into a pendant necklace.  You cannot beat their expertise, care, and passion.  If you are in the market for jewelry, especially custom jewelry, there is no better place than Thomas James and Bechtold Jewelry.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Todd Novak 
 
November 23, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Thomas partnered with us in the creation of a legacy wedding band for our 33rd anniversary. We merged the parts from four different rings into the most stunning wedding ring that is packed with memory and history. We are so pleased that it is impossible to communicate. Craftmanship, communication, customer service, character, and curiosity about us and our story resulted in a ring that will be cherished for the rest of our lives. Thank you, Thomas and the rest of your staff!

Owner's reply
Todd, it was such a pleasure working with you!  Creating something that includes so much meaning, and allowing us to share in that makes us so happy!  Thank you for putting your trust in us, and we look forward to serving you for years to come!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Karen Seeman 
 
November 12, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I trusted  these lovely people with a prized possession: my graduated Byzantine necklace, which was a cherished gift from my husband before we were married.  The clasp was broken.  They fixed it on the spot and warned me that the gold was thinning.  How wonderful that Mr Bechtold cared to warn me!  The necklace was sent out for repair.  All the while , the lovely Elizabeth worked on another bracelet and took care of me.
Lovely customer service and excellent work!

Owner's reply
Karen, It pleases us so much when someone takes the time to appreciate our service.  Thank you for your kind words, and we hope to be blessed by your next visit soon!  A small correction, Mr. Bechtold is retired now, but I do my best to honor the good name of the Bechtold family!  Yours truly, Thomas James.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Heather Wahl 
 
September 3, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
What a great experience. The team was very knowledgeable and friendly.

Owner's reply
Thank you Heather!  We appreciate your kind words, and your patronage.  We anticipate your next visit with joy!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Gina Mcnutt 
 
August 20, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I had Thomas James and Bechtold jewelry fix a ring of mine . They were so wonderful to work with and so knowledgeable. I love love love my piece they did for me.

Owner's reply
Gina, it was indeed a pleasure to provide service for you!  We hope to see you again soon.  Stop in for clean and checks on your jewelry!  It’s always a courtesy!  Cheers!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Thomas Braga-Henebry 
 
August 16, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
The best Jewelry establishment in Sioux Falls, hands down! Their friendly and knowledgeable staff answered all of my questions and made me feel very comfortable while shopping. I am very confident in my recent purchase and I’m assured that I will be returning in the future.

Owner's reply
Thomas, it was indeed a pleasure helping you by making a ring that will truly express the love you have for your special gal!  The journey begins!  Thank you for the kind words, and the confidence that you share. May God continue to Bless you!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sheila Keller 
 
June 18, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I took my wedding rings to Bechtold's to repair the setting for my center stone.  They did a phenomenal job!  After a bad experience several years ago at a competitor in town, I was left with a setting that was not secure.  I now have a very secure setting that looks beautiful.  Communication throughout the process was excellent and they finished in half the quoted time.

Owner's reply
Thank you Sheila for the very nice review!  We always aim to please, and are so glad you are satisfied.  Feel free to stop by any time you want to say hello and get your jewelry cleaned!  Cheers!
  
 
  
 
 
 
  
 
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